Privacy policy

Privacy Policy

Last updated: Mar 13, 2025 9:55 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://aeirtherapy.com/ Website (the "Website") operated by Dynamic Health Solutions LLC, a(n) Limited Liability Company formed in Minnesota, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name

Specific piece of information

Name

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Postal / Shipping address

Specific piece of information

Postal / Shipping address

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Billing address

Specific piece of information

Billing address

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Phone number

Specific piece of information

Phone number

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - IP address

Specific piece of information

IP address

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Identifying information - Email address

Specific piece of information

Email address

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Credit card or debit card number

Specific piece of information

Credit card or debit card number

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Card expiration date

Specific piece of information

Card expiration date

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

Financial information - Card CVV (security code)

Specific piece of information

Card CVV (security code)

Legal basis for processing this information

  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer.

How we use this information

  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.

What happens if we don't have this information

  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Identifying information - Name

Specific piece of personal information shared

Name

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Email service providers;
  • Hosting providers;
  • Internet service providers;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To manage our interactions with you;
  • To analyze your interactions with us or our website.

Identifying information - Postal / Shipping address

Specific piece of personal information shared

Postal / Shipping address

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Email service providers;
  • Hosting providers;
  • Internet service providers;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To manage our interactions with you;
  • To analyze your interactions with us or our website;
  • To prevent or investigate fraud;
  • To process transactions;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service.

Identifying information - Billing address

Specific piece of personal information shared

Billing address

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Email service providers;
  • Hosting providers;
  • Internet service providers;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To manage our interactions with you;
  • To analyze your interactions with us or our website;
  • To prevent or investigate fraud;
  • To process transactions;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service.

Identifying information - Phone number

Specific piece of personal information shared

Phone number

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Email service providers;
  • Hosting providers;
  • Internet service providers;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To manage our interactions with you;
  • To analyze your interactions with us or our website.

Identifying information - IP address

Specific piece of personal information shared

IP address

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Email service providers;
  • Hosting providers;
  • Internet service providers;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To manage our interactions with you;
  • To analyze your interactions with us or our website;
  • To prevent or investigate fraud;
  • To process transactions;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service.

Identifying information - Email address

Specific piece of personal information shared

Email address

Categories of third parties with whom personal information is/was shared

  • Content management systems;
  • Email service providers;
  • Hosting providers;
  • Internet service providers;
  • Parties that need to operate the website.

Reason(s) for sharing

  • To manage our interactions with you;
  • To analyze your interactions with us or our website.

Financial information - Credit card or debit card number

Specific piece of personal information shared

Credit card or debit card number

Categories of third parties with whom personal information is/was shared

  • Parties that need to operate the website;
  • Stripe.

Reason(s) for sharing

  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service.

Financial information - Card expiration date

Specific piece of personal information shared

Card expiration date

Categories of third parties with whom personal information is/was shared

  • Parties that need to operate the website;
  • Stripe.

Reason(s) for sharing

  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service.

Financial information - Card CVV (security code)

Specific piece of personal information shared

Card CVV (security code)

Categories of third parties with whom personal information is/was shared

  • Parties that need to operate the website;
  • Stripe.

Reason(s) for sharing

  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service.

How we protect your information

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Maintaining up-to-date software and safeguards.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyzing our Website traffic;
  • Analyzing your interactions with advertisements;
  • Identifying if you are signed in to the Website;
  • Testing content on the Website;
  • Storing information about your preferences;
  • Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses the following analytics program(s) to collect information about you and your behaviors: Usermaven. To learn how to opt out, please visit the website(s) of the analytics program(s) used.

Information retention

We retain all of the information that we collect for a period of 365 days.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

The right to access the personal information that we have collected about you.

Applies To

Residents of Canada, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to say no to the sale of your personal information.

Applies To

Residents of Nevada only

The right to request that we delete all or some of the personal information that we have collected on you.

Applies To

Residents of the European Union and/or the European Economic Area and the United Kingdom only

The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).

Applies To

Residents of the European Union and/or the European Economic Area and the United Kingdom only

The right to request that we amend any of the information that we have collected about you.

Applies To

Residents of Canada, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to withdraw your consent to the processing of your data.

Applies To

Residents of Canada, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to request that we restrict the processing of your data.

Applies To

Residents of the European Union and/or the European Economic Area and the United Kingdom only

The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

Applies To

Residents of Canada, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to stop receiving unwanted direct marketing.

Applies To

Residents of the European Union and/or the European Economic Area only

The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.

Applies To

Residents of the European Union and/or the European Economic Area and the United Kingdom only

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Ross Schilling
Founder/Chief Medical Officer
contact@aeirtherapy.com
1-612-394-8611
Minnesota
USA
https://aeirtherapy.com/

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

 

  • Name;
  • Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Ross Schilling
Founder/Chief Medical Officer
1-612-394-8611
contact@aeirtherapy.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in United States.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to the United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at contact@aeirtherapy.com.

Â